![]() ![]() have the product repaired (remediation).If the product has a fault for which the seller is liable, you, as a consumer, have the right to: However, you yourself must pay for the transportation of the product back to the webshop, unless you have agreed otherwise with the webshop. You should have all your money back – including the original delivery costs. The webshop has 14 days to pay the money back to you from the time you notified it that you are cancelling the purchase. It is therefore a good idea to follow the webshop's instructions when returning the product. When you cancel an online purchase, you are liable if the product goes missing or breaks during transportation back to the webshop. Once you have notified the webshop that you want to cancel your purchase, you have a further 14 days to return the product to the webshop. Save the email or obtain a receipt to show that you have sent the letter. If the webshop does not have this, you can send an email or a letter. In many cases, the webshop will have an online function or standard form which you can use. You must send a clear and plain message to the webshop stating that you want to make use of your cancellation right. See the examples listed below to help you find the serial numbers for different models:Ĭaution: Please Safely Remove, then physically disconnect and power down your drive before looking for the serial number.If you want to cancel your purchase, you have 14 days to notify the webshop of that fact. Note: For certain products, the model number is no longer included on the product label. If you wish to enter or scan the QR code, please visit: Verify my drive link. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive. Each QR code is unique and is associated with that drive S/N. Some of our drives have the QR code printed on the label (see example below). If your drive is not detected or connected to your computer: The USB devices have the serial numbers printed on the external cases and internal drives have the serial and part numbers on the drive labels. The serial and/or model number will be listed here. ![]() You should see the drive information listed in the center at the bottom.In the middle window, locate the drive and select it.In the left-hand column under Hardware, locate the interface you are using (i.e.A separate Window will open with the Mac information Select System Report/System Information (depending on your version of Mac OS).Depending on your version of Mac OS it may be required to click on More Info.Click on the Apple Icon (located in the upper left-hand, then select About This Mac.If the drive is connected to your Mac, you can use the Apple System Profiler to determine the model number and serial number. Note: The Drive Detect tool and SeaTools are not compatible with LaCie drives. You can also use SeaTools to display each number. Use the DriveDetect.exe method to find both numbers. If your drive is connected to your computer: Seagate has created a very simple tool that will tell you the serial number and the model number of any and all Seagate, Samsung and Maxtor-brand drives connected in or to your computer. Your product serial number is a unique identifier that allows us to look up information about your product and its warranty. ![]() Instructions to find a serial number (S/N) on the Seagate, Samsung Maxtor and LaCie drives. ![]()
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